Microsoft have just paid out $10,000 in compensation to an American woman who’s computer automatically updated from Windows 7 to 10 as an integrated part of the security updates package recommended by Microsoft. These updates occurred from January this year unless the user had the Windows automatic update feature switched off. The woman claimed that after the update it left her PC unusable and that her business suffered losses due to this.
Microsoft was accused of ‘tricking’ their customers into installing the update by bundling it along with important security fixes which are automatically installed. Many customers woke up to find that their PC’s were now showing the Windows 10 welcome screen even though they hadn’t authorized the update.
Some customers have decided not to run the new operating system due to them having older hardware or software that is incompatible with Windows 10 or because they are unhappy about the built-in tracking features which are automatically installed along with the new OS. The upgrade from Windows 7 to version 10 is presently free until the end of July. It is possible to roll back to the previous version of Windows within 30 days if you are not happy with the new operating system. However, Microsoft have been widely criticized for not making the upgrade more obvious and allowing customers a visible ‘No Thanks’ choice.
We use AVID editing suites for our video production and have decided not to allow our computers to upgrade from Window 7 to version 10, even though AVID have now added support for the new OS with the latest release of their Media Composer version 8.5.
One very annoying ‘feature’ of Windows 10 is that after an update, and although I prefer to use the Acrobat app in which to view my PDF files, it constantly switches to the Microsoft Edge app in which PDF’s are opened and viewed. I then have to use ‘Preferences’ to change back to my preferred app of Adobe Acrobat.
If you have already installed Windows 10 it would be wise to access ‘SETTINGS’ ‘PRIVACY’ and change the Microsoft defaults to your own personal preferences especially under ‘FEEDBACK & DIAGNOSTICS’. Turning off some or all ‘BACKGROUND APPS’ may save you some processing power and speed.